Pros and cons of starting a cleaning business


Starting a commercial cleaning business can be a lucrative and rewarding venture. It provides a great opportunity for entrepreneurs to run their businesses. At the same time, it takes away the laborious task of cleaning from clients.

There are pros and cons of starting a cleaning business, and in this post, we’ll discuss these. Helping you decide whether to start your own cleaning service company. 


Introduction to Commercial and Domestic Cleaning Businesses

Cleaning services have become increasingly popular in recent years. More homes and organisations seek to keep their premises, work environments, and products clean and safe. 


Commercial and domestic cleaning services are great opportunities to set up a limited company or start as a sole trader. They offer the potential for high profits and a steady stream of income. They also provide an opportunity to help people stay healthy and safe. This is done by providing a clean environment for people to work and live in.


In commercial cleaning, you can expect the addition of more specialised services. This includes custodial services, carpet cleaning, window washing, floor polishing and more.


However, there are positives and challenges when looking to start your own company. We’re here to help you decide whether a cleaning business would be a good idea for you.


Pros and Cons of Starting a Cleaning Business

Pros and cons of starting a cleaning business

Before starting a cleaning business, it is important to consider the pros and cons of this type of venture.


Pros of opening a cleaning service business

1.Low start-up costs

First, starting a cleaning business is relatively easy to set up and will have low startup costs. It does not require a large initial investment and can be started with minimal equipment and supplies. Even with building your online presence or creating a website, there are tons of low-cost options and free website builders that can help you get started without a high upfront cost.

2.Increased demand

The growth rate of the cleaning industry is steadily increasing (even though Covid). Resulting in more opportunities for cleaning services to flourish and find more clients. Right now and for the foreseeable future, it seems like a great industry to invest in and create a business opportunity. 

With increased hygiene routines in place as a result of the pandemic, new cleaning standards have been reached. As it turns out these standards seem to be here to stay! Further increasing the demand for cleaning services.

3.Low competition

Additionally, while cleaning businesses are in high demand, they have a relatively low amount of competition. This makes it an excellent opportunity for entrepreneurs to start and grow their businesses.

4.Flexible working

Cleaning businesses also provide a great deal of flexibility. Business owners can choose their hours and days of operation. As well as the choice to focus on specific types of cleaning jobs. This flexibility is attractive to entrepreneurs with other commitments, such as a family or a full-time job.

5.Good cause

As a service, cleaning businesses are a great way to help people stay healthy and safe. They help to create a clean and safe environment for people to work, live, and play in.

6.Limited skills and experience needed

Unless you’re operating in a specialised area, cleaning skills are relatively low and can be quickly learnt. Important consideration should be made to the client’s needs by carrying out the service to their expectations. 

7.Quick profits

With such low start-up costs, you won’t be swamped with a huge loan that you’ll be paying off. Therefore, the potential for generating revenue and getting profitable quickly is straightforward. 

8.Regular income stream

Cleaning residential and commercial properties allows you to generate a regular revenue stream. Most cleaning services require repeated cleaning services on a weekly, bi-weekly or even daily basis. It would be more uncommon to book singular cleaning jobs and not repeat the service at the same location. 


Cons to opening a cleaning service business

However, starting a commercial cleaning business also has some potential drawbacks. 


1.Competitive Pricing

First, the industry is highly competitive in pricing. It can be difficult to separate yourself from the competition and stand out in the market on price alone.

2.Tough physical work

To clean effectively and earn a decent living, you must clean a lot each day. The physicalities of a cleaning service require you to be moving constantly. This can be physically exhausting when working long hours a day. 

3.High Turnover

With little specialised skill needed, it is common for people to come and go out of cleaning roles. 

Cleaning jobs usually have a high turnover. This can be due to cleaners feeling little to no personal progression in their careers. Resulting in them wanting new opportunities to grow and learn more skills. Cueing them to flee their cleaning roles in the search of something more fulfilling. 


As an employer, your role is to keep your employees more satisfied. Providing them with opportunities to advance within their current role. 


To improve employee retention for cleaning companies, read this post here:

How to collaborate effectively with peers


Finally, certain legal and regulatory requirements must be fulfilled to start a commercial cleaning business. These requirements must be fully understood and practised. 


These include things such as:

  • Registering your business
  • Different types of insurance coverage are needed. (link to an article on how to set up a business)
  • COSHH regulations (cleaning chemical safety)


This is why the organisation of the documentation side of your business is significant. Without the proper paperwork in place, you could land yourself in legal trouble. 



Cleaning Service Quotation Sample

Find out more about how to manage the documentation of your cleaning business properly here.





Using a Documentation Management Tool is an effective way to eliminate human error with documentation processes. It’s also effective to elevate your customer service in all areas of your business. 

What to Consider Before Starting a Cleaning Business

Before starting a commercial cleaning business, several important considerations must be remembered.

Type of cleaning service

First, it is essential to consider the type of services you will offer. Commercial cleaning businesses offer custodial services, carpet cleaning, window washing, and floor polishing. Determining which services you will provide and how you will differentiate yourself from other commercial cleaning businesses is crucial.


Target market

Second, it is vital to consider the target market for your services. Will you be targeting businesses, organisations, or individuals? Knowing your target market will determine the types of services you should offer and the pricing structure you should use.


Equipment and supplies

Third, it is essential to consider the equipment and supplies you will need to start and operate a commercial cleaning business. This includes cleaning supplies, vacuum cleaners, mops, and other equipment. It is important to have the necessary equipment and supplies to provide quality services.

Plus, there is the training that will accompany the use of this equipment. 


Documentation and legality

Finally, consider the legal and regulatory requirements for starting a commercial cleaning business. This includes obtaining the necessary permits, licenses, and insurance. Ensure these requirements are met to operate a commercial cleaning business legally.


Pros and Cons of Domestic Cleaning (houses) or Commercial Cleaning

Consider the pros and cons of setting up a domestic cleaning service versus commercial cleaning.

First, cleaning houses are easier to set up than commercial ones. It requires even less investment and can be started with minimal equipment and supplies. 

House cleaning services are increasingly in demand as more families have both partners working. 

As a result, they offer an even more significant amount of flexibility. This is especially attractive if you have other commitments (like childcare), which means you can only work at certain hours. Cleaning business owners can choose their hours and days of operation. They can choose to focus on specific types of cleaning jobs.

Another pro is that domestic cleaning tends to be more personal, creating long-lasting relationships with their clients. In return, this creates steady and loyal customers. 


A significant downside to domestic cleaning is that it requires a greater volume of customers. Presenting difficulty in maintaining and servicing without scaling up operations. With commercial clients, many cleaning companies only need a handful of clients.


Starting a cleaning business can be a lucrative and rewarding venture. It provides an excellent opportunity for entrepreneurs to grow their businesses. 

However, it is essential to consider the pros and cons of starting a cleaning business. 

One of the most significant decisions you will make is deciding on the type of customer you want. This changes how you initially set up your company and the operations of that business going forward. 

Entrepreneurs can make informed decisions by understanding the pros and cons of starting a commercial or domestic cleaning business. 

With the right knowledge and preparation, success will come more quickly. 

Client onboarding process flow chartIf you’re set on setting up your cleaning business, improve your customer service with a professional-client onboarding process.




And don’t miss out on our post:

How to start a cleaning business from scratch

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