Free training courses for cleaning staff
How Free Training Courses Can Benefit Your Cleaning Staff and Business
Many aspects of professional cleaning go beyond the physicality of cleaning.
Being professional, polite and vigilant are all highly sought skills that make a great cleaning team.
Many of these qualities are easy to learn, and make the greatest impact on your cleaning services.
In this article, we discuss the benefits of free training courses for cleaning staff. We cover how it can improve efficiency and customer satisfaction. While improving safety training, how to implement the training into your cleaning business, how to measure the success of training programs, and where to find free training courses.
Introduction to Free Training Courses for Cleaning Staff
Free training courses are a great way to invest in your cleaning staff without having to spend a lot of money.
These courses provide valuable knowledge and skills that can help improve the quality of your cleaning services.
By investing in your staff, you improve their skills. Therefore, improving your business overall.
The Benefits of Providing Training to Cleaning Staff
Your people are your business.
Providing training to your cleaning staff can have numerous benefits for your staff, while massively contributing to your company’s success.
Improves cleaning quality
When your staff is knowledgeable and well-trained, they can efficiently and effectively clean a variety of spaces. This leads to customer satisfaction and loyalty, which is essential for any business.
Improves work efficiency
Training can help your staff work more efficiently. When they know the proper techniques and have the necessary skills, they can complete tasks quicker and more effectively. This can lead to a decrease in labour costs and an increase in profitability.
Boosts employee satisfaction
Finally, providing training can help boost staff morale. When employees feel valued and are allowed to improve their skills, they are more likely to be engaged and motivated. This can lead to a decrease in turnover rates and an increase in employee retention.
When you invest in the long-term skills of your employees you’ll see significant returns for your business.
How Training Can Improve Cleaning Efficiency and Customer Satisfaction
Training is important to workers. A huge 74% of employees want to learn new skills and re-train.
74% of workers are willing to learn new skills or re-train to remain employable.
Training improves cleaning efficiency and customer satisfaction in several ways.
Teaches proper use
Firstly, training teaches your staff how to properly use cleaning equipment and products. Reducing damage to surfaces and equipment, leading to a longer lifespan and a decrease in replacement costs.
Improves performance
Secondly, training instils cleaning schedules and routines. This ensures that all areas are cleaned regularly and that nothing is missed. Creating more thorough cleaning, and improving customer satisfaction.
Improves teamwork
Training improves communication and teamwork. When your staff communicates effectively and works together, tasks are completed more efficiently and effectively. Reducing time and labour costs, which can increase profitability.
Improve your cleaning rates
While cleaning staff aren’t expected to engage with customers or clients at the properties they clean, they will unintentionally have opportunities to converse with them. As recognised workers, unfamiliar people may approach the cleaning staff for help.
The cleaning team should learn about their approachability, professionalism and helpfulness to improve the quality of service for their clients.
For example, when cleaning companies are hired to clean hotels, the cleaning team should be able to professionally and politely direct the hotel guests to the right areas if they are approached for help.
This will go a long way to your clients choosing your cleaning services over competitors, and land you the higher paying clients.
The Importance of Safety Training for Cleaning Staff
Safety training is crucial for cleaning staff. Cleaning involves using chemicals, tools, and equipment that can be hazardous if not used properly. Therefore, your staff must be trained in proper safety procedures to avoid accidents and injuries.
Safety training can teach your staff about the proper use of personal protective equipment (PPE), such as gloves, masks, and goggles. Preventing exposure to chemicals and other hazards.
Safety training can also teach your staff about the proper handling and storage of cleaning chemicals. This can help prevent spills and other accidents that can be harmful to both your staff and customers.
How to Implement Training in Your Cleaning Business
Implementing training into your cleaning business can be done in several ways.
Firstly, you can schedule regular training sessions for your staff. This can be done in-house or by hiring a professional trainer.
Secondly, you can provide online training courses that your staff can complete on their own time. This can be a convenient option for staff that work different shifts or have busy schedules.
Finally, you can provide on-the-job training for new staff members. This can be done by pairing them with experienced staff members who can teach them the necessary skills and techniques.
Where to Find Free Training Courses for Cleaning Staff
There are several resources available for free training courses for cleaning staff.
One of the best places to start is your local government or non-profit organisation. They often offer free training courses in a variety of areas, including cleaning.
Another resource is online training courses. Many websites offer free cleaning training courses that can be completed at the convenience of your staff. These courses can cover a variety of topics, such as cleaning techniques, safety procedures, and customer service.
What free online Cleaning courses can I study?
In this section we’ve found some free cleaning courses (at the time this article was published) for your staff:
How to Measure the Success of Training Programs
Measuring the success of training programs is essential to ensure that you are getting a return on your investment. You can do this in three ways, tracking customer satisfaction, employee retention and productivity rates.
Let’s look at each…
Tracking customer satisfaction rates
If there is an increase in customer satisfaction after implementing training programs, this can indicate that the training has been successful.
Tracking employee retention rates
Another way to measure success is by tracking employee retention rates. If there is a decrease in turnover rates after implementing training programs, this can indicate that your staff is more engaged and motivated.
Tracking productivity and efficiency rates
Finally, you can track productivity and efficiency rates. If there is an increase in productivity and efficiency after implementing training programs, this can indicate that your staff is working more effectively and efficiently.
Is there an NVQ in Cleaning?
Yes, there is an NVQ in Cleaning. The NVQ in Cleaning and Support Services is a nationally recognised qualification that covers a range of cleaning-related topics. This qualification is ideal for staff members who want to improve their skills and knowledge in the cleaning industry.
Which cleaning qualifications can I get?
Here’s a list of some cleaning qualifications available in the UK:
- Level 1 Cleaning and Support Services Skills (7648-01)
- Level 2 Award in Cleaning and Support Services Skills
- Level 2 Certificate in Cleaning and Support Services Skills
- Level 2 Diploma in Cleaning and Support Services Skills.
- Level 3 Award in Cleaning Supervision Skills
- Level 3 Certificate in Cleaning Supervision Skills
- Level 3 Diploma in Cleaning Supervision Skills
You can find out more on the City and Guilds website
Other cleaning qualifications include:
What Skills Are Needed for a Cleaner?
The skills needed for a cleaner include attention to detail, time management, communication, and teamwork.
- Attention to detail is essential to ensure that all areas are cleaned thoroughly.
- Time management is crucial to ensure that all tasks are completed efficiently.
- Communication and teamwork skills are essential to ensure that staff members work effectively together and communicate any issues or concerns.
Conclusion: The Importance of Investing in Your Cleaning Staff Through Free Training Courses
In conclusion, providing free training courses for your cleaning staff can have numerous benefits for both your staff and your business.
By investing in your staff, you are improving the quality of your cleaning services, increasing efficiency, boosting staff morale, and improving customer satisfaction.
Safety training is also essential to ensure that your staff is protected from hazards and potential injuries.
There are several resources available for free training courses, including online courses and government/non-profit organisations.
Implementing training can be done in several ways, including regular training sessions, online courses, and on-the-job training.
Measuring success can be done by tracking customer satisfaction rates, employee retention rates, and productivity/efficiency rates.
Additionally, there are qualifications available, such as the NVQ in Cleaning, that can help staff members improve their skills and knowledge.
Some other blog posts you may be interested in:
How to manage cleaning staff
The employee onboarding process flowchart
